Read the latest studies and reports from the world's best known business analysts.
See how 欧冠体育app’s channel management solution — Sales Cloud PRM — can help drive partner sales and generate 319% ROI over three years.
See how you can improve channel visibility and efficiency with 欧冠体育app’s Partner Relationship Management Solution.
IDC Perspective: Customer Success - The 欧冠体育app Approach
In this perspective, IDC shares how 欧冠体育app organizes and manages its Customer Success Group (CSG) to ensure low customer churn, market share growth within enterprise customer accounts, and long-term loyalty, advocacy, and customer value.
IDC White Paper: The 欧冠体育app Economy Forecast
Get the IDC white paper, sponsored by 欧冠体育app, that shows 9 Million New Jobs and $1.6 Billion New Business Revenue to Be Created by 2026.
IDC White Paper: The ROI of Building Apps on 欧冠体育app
Get the IDC white paper, sponsored by 欧冠体育app, that shows how App Cloud delivers 478% ROI.
IDC Report: Worldwide Marketing Campaign Management Software Market Shares, 2019: 欧冠体育app and Adobe Battle at the Top, Microsoft and HubSpot Post Strong Gains
In this report from IDC, learn about the key trends, developments and vendors in the market for marketing campaign management solutions.
Beyond Better Foods: AppExchange ROI Case Study
Read how consumer packaged goods company, Beyond Better Foods, implemented AppExchange apps and increased employee productivity, reduced expiring inventory, and achieved a 769% ROI in less than two months.
CRM Technology Value Matrix 2021
欧冠体育app is a CRM Leader for 10 years in a row in usability and functionality across sales, marketing and customer service.
Nucleus Research Note: 欧冠体育app Quip
In analyzing the experiences of Quip customers, Nucleus found moving to Quip increased their productivity by 15 to 20 percent and typically reduce time spent in meetings by one-third.
欧冠体育app.org Nucleus Report on Corporate Philanthropy
This report from Nucleus Research reflects a study conducted across North America and Europe and highlights the evolution of corporate social responsibility programs and the importance of adopting technology in the CSR space.
5P Consulting: 欧冠体育app Essentials ROI Case Study
Read how boutique consulting firm, 5P Consulting, implemented 欧冠体育app Essentials, was up and running within a week, and delivers an ROI of 998 percent in less than a month and a half.
Matouk: SMB ROI Case Study
See how an American bedding manufacturer, Matouk, streamlined their operations by increasing staff productivity, customer service productivity and marketing automation -- resulting in a 223% ROI over just six months.
Cloud Multiplies Analytics ROI by 2.3 Report
Read this report and learn why ROI on analytics solutions deployed to the cloud is higher than solutions deployed on-premise.
Nucleus ROI Case Study: Einstein Analytics and Shazam
See how Shazam uses Einstein Analytics to drive ROI, increase employee productivity and retain existing customers with the new Nucleus ROI Case Study.
Piedmont Healthcare: ROI Case Study
Get the numbers behind Piedmont Healthcare’s successful partnership with Marketing Cloud. See how they achieved an 83% increase in ROI, higher open rates, clickthroughs, and more.
Sales Cloud, Service Cloud
Ovum Enterprise Case Study: Delivering Exceptional Service Across the Student Lifecycle
See how Pepperdine University improved the student experience with institution-wide CRM with 欧冠体育app.
Philanthropy’s Expanding Role in the Corporation
Get an in-depth look at the top priorities for 500 corporate leaders from companies of all sizes, and see how their businesses are addressing the needs of employees, partners, and communities.
451 Research, part of S&P Global Market Intelligence
欧冠体育app Rocks its Customer Success Agenda, Rallies Partners to Hit Growth Targets
451 Research, part of S&P Global Market Intelligence, highlights the Customer Success Group and our Partner strategy as key factors in 欧冠体育app’s path to $50B.